Privacy Policy
Your privacy matters to us.
At Pharmaseed Pty Ltd (“Pharmaseed”), we value the information you provide us and it is important that we handle your Personal Information responsibly, which is why we have created this Privacy Policy.
Our Privacy Policy has been produced in accordance with the Privacy Act 1988 (Cth)(“the Privacy Act”) and aims to provide you with clear information about how we collect, disclose, use, store, analyse, secure and dispose of your Personal Information. A copy of the Australian Privacy Principles can be accessed at www.aoic.gov.au. By using Pharmaseed’s website or directly providing us with your information, you consent to Pharmaseed using your Personal Information as set out by this policy in a way that abides with the law and is fair and reasonable.
What is Personal Information?
Personal information is any information that can be used to personally identify you. Some examples include, but are not limited to: names, addresses, contact numbers, email addresses, gender, age or date of birth, your AHPRA number, occupation, financial information, health information.
While we endeavour to collect all Personal Information from you directly, we may also often collect Personal Information from other sources however whenever we can, we will endeavour to explain why we are collecting it and how it will be used.
How do we collect your Personal Information?
Your information may be collected in a number of different ways including but not limited to: face to face meetings, correspondence by phone calls, texts, faxes, emails, web forms or social media channels, review of medical records including results, surveys or questionnaires, website cookies, your website (if applicable), IP address, statistics on page views, log-in information, information provided on your behalf by a third party with your consent, third party health services such as medicare, health funds, hospitals and doctors, law enforcement and government agencies as well as publicly listed directories.
Why do we collect your Personal Information and what do we do with it?
We collect your Personal Information in order to provide pharmaceutical services and educational content to you in the most efficient, accurate and reliable way. Your Personal Information may also be reasonably used for purposes closely related to the primary purpose. Examples of why we use your Personal Information include but are not limited to: marketing and data analysis for research, to offer advice on medical products and services, to discuss your medical information with relevant medical practitioners, to answer your questions about our products and services, to develop our processes and improve our product range, to respond to complaints, to update your contact details and for administrative and billing purposes.
By providing us with your email address, you consent to be added to our mailing list which you may unsubscribe from at any time.
Potential disclosure of your Personal Information
Your personal information may need to be disclosed to third parties including doctors, and other health professionals or service providers. Pharmaseed will not sell your Personal Information to any third parties. We aim to ensure that third parties who do obtain your information from us are also in compliance with the Privacy Act and will respect the confidentiality of your personal data.
How we secure your Personal Information
Your personal information is valuable to us and we understand the importance of keeping it safe from loss or misuse. Most Personal information we receive is stored electronically, by third party service providers or online. At times we may also store your Personal Information in hard copy. Pharmaseed does not take responsibility for how third parties use your Personal Information as this is subject to their own policies. Additionally, Pharmaseed is not responsible for the security of your information in the process of its transmission to us via the internet.
Keeping your Personal Information up to date
It is important that your Personal Information is up to date. If you wish to access your Personal Information in order to make modifications, please contact us as soon as possible so that we can continue providing you with exceptional service.
Policy Updates
We reserve the right to change the terms of this Privacy Policy whenever is needed, without notice to you. To ensure you are aware of the most up to date version of our Privacy Policy, please check our website periodically. The last update to this document was made on March 2023.
Complaints and Enquiries
If you have any queries or complaints about our Privacy Policy please contact us at:
(02) 9773 9421