Terms and Conditions

By using our website, you agree to the following Terms and Conditions and we advise that you read them carefully.

Using our Website

All content on our website is protected by copyright laws and cannot be modified, published, reproduced, transmitted, distributed, posted or uploaded to a third party apart from any use permitted by the Copyright Act 1968 (Cth). Content includes any logos, texts, photos, graphics, audio or visual information that is found on our website.

Liability

Pharmaseed will not be liable to you or any other person for any direct, incidental, consequential, indirect or punitive loss, injury or damages arising out of access to, use of or inability to use this Site, or any errors or omissions by Pharmaseed. The Pharmaseed website may provide links to third party websites from time to time. While we endeavour to provide you with access to the most reliable, up-to-date and informed external resources, Pharmaseed will not be liable for any misinformation accessed via links to third party websites.

Your Privacy

Your Personal Information that you share with us whether directly or indirectly by using our services or accessing affiliated health practitioners or services is protected under our Privacy Policy which can be accessed here. By accessing this website, you agree to the terms of the Privacy Policy and agree to your Personal Information being used to provide you with our services. For information about how your information is stored, shared, accessed etc. please refer directly to the Policy.

Express Delivery Australia Wide

We use Australia Post for express shipping anywhere in Australia and may also use other third party courier services.

Delivery is usually within 1-2 business days if you are in the Sydney, Melbourne, or Brisbane metropolitan area. Delivery times to other states and territories may vary and specific delivery times can be found on the Australia Post website.

We aim to prepare and dispense all medication on the day an order is received. In the event this cannot be accomplished, we will contact you to advise.

Please note, we must receive your script via fax, email from your doctor or an e-script as well as full payment before we can dispense your order.

If the parcel cannot be left in a safe place, or if a signature is required and no one is available to sign/receive the parcel, the driver will leave a card for you to collect the parcel at your nearest post office.

Postage / Delivery Issues

Pharmaseed aims to ensure that all afiiliated postage services are reliable, and prompt, however Pharmaseed does not take responsibility for late postage arrival, damaged items, lost packages or incorrect delivery. Wherever reasonable, we will aim to assist in resolving these issues, however these issues remain the responsibility of the patient and the courier service.

Pharmaseed will not replace any item that arrives late, is damaged or is lost by a courier service.

Pharmaseed reserves the right to change these Terms and Conditions from time to time. For the most up-to-date version of this document, please check back on our website periodically.

Complaints and Enquiries

If you have any queries or complaints about our Terms and Conditions, please contact us at:

info@pharmaseed.com.au

(02) 9773 9421